Use this Laundry Attendant job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Laundry Attendant responsibilities include:

• Sorting, washing, drying, pressing and folding clothing and other textile items
• Removing stains from items using the appropriate procedures
• Performing minor sewing duties as needed

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Use this Support Specialist job description template to advertise open roles for your company. Be sure to modify requirements and duties based on the unique needs of the role you’re hiring for.

What is a Support Specialist?

A Support Specialist plays a critical role in customer service and satisfaction. They are experts in the products or services offered by their company and provide support, advice, and solutions to customers facing issues or having questions.

This role requires a mix of technical proficiency, communication skills, and patience to effectively resolve problems and enhance the customer experience.

What does a Support Specialist do?

A Support Specialist ensures customers get the most out of a product or service, whether by advising on best practices, resolving issues, or guiding through features. They handle inquiries via email, live chat, and phone, delivering support that’s both efficient and empathetic.

By understanding user needs and providing timely solutions, they play a pivotal role in customer retention and satisfaction. Support Specialists are essential in fostering loyalty and advocacy among users, turning them into long-term customers and even evangelists for the brand.

Support Specialist responsibilities include:

• Advising businesses on optimizing their recruitment processes
• Responding to user queries with friendly and pragmatic advice
• Troubleshooting and providing support for customer issues
• Reviewing job descriptions to ensure their success on job boards

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This Help Desk Manager job description template can help you identify your ideal candidates to manage your company’s technical support team.

What is a Help Desk Manager?

A Help Desk Manager is a professional responsible for leading a technical support team, overseeing customer service operations, and ensuring the timely resolution of technical issues. They possess a solid technical background and customer service experience.

What does a Help Desk Manager do?

A Help Desk Manager manages and evaluates the performance of a help desk team, ensuring timely and accurate customer service. They recruit, train, and support help desk representatives and technicians. They establish customer service standards, contribute to improving customer support, and provide feedback to internal teams. Their role involves developing reports on team productivity and maintaining a problem-solving attitude to ensure high-quality technical support and enhance client satisfaction.

Help Desk Manager responsibilities include:

• Managing the help desk team and evaluate performance
• Ensuring customer service is timely and accurate on a daily basis
• Recruiting, training and supporting help desk representatives and technicians

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Use this Order Filler job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

What is an Order Filler?

An Order Filler is a warehouse professional who ensures that customer orders are accurately selected and packed for delivery, utilizing barcodes and inventory systems to locate and retrieve items.

What does an Order Filler do?

An Order Filler is responsible for reading incoming orders, selecting the correct products from the warehouse, and staging them for delivery. They operate handling equipment, update inventory counts, and perform general warehouse duties. Their primary role is to ensure that customer orders are fulfilled correctly and efficiently.

Order Filler responsibilities include:

• Collecting order notes to fulfill deliveries
• Selecting ordered items from storage shelves or rooms using barcodes and serial numbers
• Securely shrink-wrapping items before packing them in envelopes or boxes

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Use this Mail Carrier job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

What is a Mail Carrier?

A Mail Carrier is a professional who is responsible for delivering and collecting mail to homes and businesses. They follow designated routes, sort mail, load it onto vehicles, and ensure timely delivery and collection of letters, documents, and parcels.

What does a Mail Carrier do?

A Mail Carrier performs various tasks related to the delivery and collection of mail. They sort mail, load it onto trucks or carry it by hand, travel along planned routes, and deliver mail to homes and businesses. They also collect outgoing mail and handle postage payments. Additionally, they maintain delivery logs, obtain signatures for registered mail, and provide customer service by selling postal products and addressing customer inquiries.

Mail Carrier responsibilities include:

• Delivering letters, documents, and parcels to businesses and homes
• Traveling along planned routes on foot or by truck
• Collecting outgoing mail along the route and collecting money for postage due

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This Bank Teller job description template is optimized for posting in online job boards or careers pages and easy to customize for your company.

Bank Teller responsibilities include:

• Conducting dozens of banks’ routine transactions within time limits and established guidelines
• Assessing customer needs and introduce new products and services
• Making sales referrals, suggest alternate channels and cross-sell products and services

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Customer Education Specialist responsibilities include:

• Create and deliver training and support materials to customers
• Work closely with the product and customer success teams to identify customer needs and create relevant training content
• Monitor and evaluate the effectiveness of training programs, and make adjustments as needed.

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Use this Mover job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Mover responsibilities include:

• Loading, packing and unloading items with care
• Ensuring that no items are damaged while moving
• Wrapping furniture in protective material

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Call Center Supervisor responsibilities include:

• Assisting in the formulation of targets for individuals and teams
• Hiring and onboarding new employees
• Answering questions from staff and providing guidance and feedback

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Call Center Manager responsibilities include:

• Developing objectives for the call center’s day-to-day activities
• Conducting effective resource planning to maximize the productivity of resources (people, technology etc.)
• Collecting and analyzing call-center statistics (sales rates, costs, customer service metrics etc.)

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Use this Banquet Server job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Banquet Server responsibilities include:

• Circulating the room with trays of appetizers and beverages
• Greeting guests as they enter a venue and helping them to find their seats
• Seeing to the comfort of guests through answering questions, taking orders and conveying special instructions

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Use this Sales Operations job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Sales Operations responsibilities include:

• Managing sales data for the sales team
• Reporting sales and campaign results to their managers and other departments as needed
• Organizing and maintaining sales collateral for access by the sales team

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This IT Help Desk Technician job description template is optimized for posting on online job boards or careers pages and easy to customize for your company.

IT Help Desk Technician responsibilities include:

• Serving as the first point of contact for customers seeking technical assistance over the phone or email
• Performing remote troubleshooting through diagnostic techniques and pertinent questions
• Determining the best solution based on the issue and details provided by customers

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This Dispatcher job description template is optimized for posting to online job boards or careers pages and easy to customize for your company.

Dispatcher responsibilities include:

• Receiving emergency and non-emergency calls and record significant information
• Addressing problems and requests by transmitting information or providing solutions
• Receiving and dispatching orders for products or deliveries

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This Front Desk Representative job description template is optimized for posting on online job boards or careers pages and easy to customize for your company.

Front Desk Representative responsibilities include:

• Keeping front desk tidy and presentable with all necessary material 
• Greeting and welcoming desks as they approach the front desk
• Answering questions and addressing complaints

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Use this Life Coach job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Life Coach responsibilities include:

• Gauging clients’ requirements and how coaching might best address these
• Delineating clients’ goals through ongoing discussions thereof
• Identifying internal and contextual roadblocks, and then devising plans to improve these

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Use this Intake Coordinator job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Intake Coordinator responsibilities include:

• Completing all admissions paperwork and entering it digitally
• Verifying medical insurance coverage and benefits for each patient
• Welcoming patients to the facility

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Use this Asset Manager job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Asset Manager responsibilities include:

• Meeting with clients, determining their needs, providing strategic advice and managing their assets accordingly
• Preparing risk analyses and financial, investment and asset management reports
• Creating, organizing and managing client portfolios

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Use this Service Advisor job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Service Advisor responsibilities include:

• Greeting customers and directing them to available mechanics
• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers

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Use this Deli Clerk job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Deli Clerk responsibilities include:

• Providing exceptional service to deli counter customers by answering questions, providing samples and responding to requests
• Recommending, slicing, weighing, packaging and pricing meats and cheeses
• Preparing special orders and party trays

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Use this Service Writer job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.Service Writers need to explain customers’ needs to staff to ensure proper vehicle maintenance is performed as needed. Service Writers also schedule appointments, process orders, monitor delivery and handle customer complaints.

Service Writer responsibilities include:

• Developing strong customer relationships through successful management of customer needs
• Maintaining computerized customer profile information
• Monitoring customer records to check for regular scheduled servicing and future work

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Use this Appointment Setter job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Appointment Setter responsibilities include:

• Accepting calls from prospective clients as they arise
• Calling prospective clients using a list of phone numbers provided to you
• Familiarizing yourself with essential details of our products and services

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Use this Landscaper Laborer job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Landscaper Laborer responsibilities include:

• Managing plants, grass, and flowers on property
• Conducting general maintenance duties such as cleaning walkways and fixing fountains
• Applying fertilizer to help enhance growth of grass and shrubs

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Use this Mail Handler job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Mail Handler responsibilities include:

• Preparing large batches of mail for distribution
• Sorting and canceling mail using relevant machinery
• Loading and unloading trucks

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Use this Stock Associate job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Stock Associate responsibilities include:

• Receiving and checking goods for damaged or missing items
• Cataloging items on the store’s system for accurate inventory tracking
• Creating price labels for items and placing them on items on store shelves

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This Receptionist job description template is optimized for posting to online job boards or careers pages. It is easy to customize with duties and responsibilities for medical receptionists, hotel receptionists, and more.

Receptionist responsibilities include:

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
• Answering screening and forwarding incoming phone calls
• Receiving and sorting daily mail

Hiring a receptionist? Sign up for Workable’s 15-day free trial to post this job and hire better, faster.

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Post this Customer Support Specialist job description template on job boards and careers pages to attract qualified candidates. Feel free to customize job duties and requirements based on your company’s needs. Similar job titles include Customer Support Professional, Customer Support Representative, Member Service Representative and Contact Representative.

Customer Support Specialist responsibilities include:

• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Identifying customer needs and helping customers use specific features
• Analyzing and reporting product malfunctions

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This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. Modify this customer service job description with the key duties and responsibilities for your CSR role. Similar job titles include Customer Service Associate, Member Service Representative, Customer Support Professional, Customer Support Representative and Contact Representative.

Customer service representatives (CSR) duties and responsibilities:

Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.

Hiring a Customer Service Representative? Sign up for Workable’s 15-day free trial to post this job and hire better, faster.

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This Customer Service Manager job description template is optimized for posting on online job boards or careers pages. It’s easy to customize with key duties and responsibilities for your company.

Customer Service Manager responsibilities include:

• Improving customer service experience, create engaged customers and facilitate organic growth
• Taking ownership of customers issues and following problems through to resolution
• Setting a clear mission and deploying strategies focused towards that mission

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This Call Center Representative job description template is optimized for posting in online job boards or careers pages and easy to customize for your company. Similar job titles include Contact Representative.

Call Center Representative responsibilities include:

• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions 

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Use this Service Coordinator job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Service Coordinator responsibilities include:

• Assessing the service needs of clients and linking them to the appropriate resources and providers
• Facilitating programs and services, job training and transportation
• Developing a resource directory of local social service agencies and providers for easy access

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Use this Grocery Clerk job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Grocery Clerk responsibilities include:

• Assisting customers to the appropriate aisle or shelve to assist with purchasing decisions
• Providing excellent customer service
• Ensuring the store is clean, safe and ready for shoppers

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Use this Food Service Worker job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Food Service Worker responsibilities include:

• Performing food preparation duties such as rinsing, peeling and slicing
• Weighing and measuring ingredients
• Wrapping, date-labeling, and storing food items

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Use this Retail Clerk job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Retail Clerk responsibilities include:

• Assisting customers with the selection of merchandise
• Greeting, interacting and monitoring customers to help the store in loss prevention
• Displaying and organizing products in a store for the customers to locate easily

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Use this Bakery Clerk job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Bakery Clerk responsibilities include:

• Creating a welcoming and positive customer experience at the bakery counter
• Advising customers on baked goods selection and taking orders
• Weighing, pricing and packaging purchased items, as well as processing payments

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Use this Tire Technician job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Tire Technician responsibilities include:

• Inspecting and assessing tire tread levels, wear patterns, valve quality and overall health
• Recommending and applying appropriate repair treatment or replacement of tires
• Talking to the customer about any issues they are experiencing

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This Technical Support Engineer job description template is optimized for posting in online job boards or careers pages. It’s easy to customize with duties and responsibilities when hiring for a support role. Similar job titles include Customer Support, Software Support, Desktop Support, Help Desk and IT Support Engineer.

Technical Support Engineer responsibilities include:

• Taking ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

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This Field Service Technician job description template is optimized for posting on online job boards or careers pages and is easy to customize for your company.

Field Service Technician responsibilities include:

• Providing service and customer support during field visits or dispatches
• Managing all on site installation, repair, maintenance and test tasks
• Diagnosing errors or technical problems and determining proper solutions

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Use this Cable Technician job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Cable Technician responsibilities include:

• Installing, maintaining and repairing residential cable infrastructure
• Performing maintenance on existing cabling systems
• Testing newly installed or relocated cables according to company specifications

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Use this Pest Control Technician job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Pest Control Technician responsibilities include:

• Determining the kind of treatment required to eliminate a particular type of pest
• Advising customers on the kind of treatment required to eliminate identified pests
• Inspecting customers’ premises to identify pest problems

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Use this Refrigeration Appliance Repair Service Technician job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Refrigeration Appliance Repair Service Technician responsibilities include:

• Examining customers’ appliances and identifying the cause of refrigeration appliance breakdowns
• Performing maintenance work on customers’ appliances
• Providing rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances

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Use this Appliance Service Technician job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Appliance Service Technician responsibilities include:

• Examining customers’ appliances and identifying the cause of appliance breakdowns
• Performing maintenance work on customers’ appliances
• Providing rough estimates to customers regarding the cost to repair damaged or malfunctioning appliances

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Use this Appliance Repair Service Technician job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Appliance Repair Service Technician responsibilities include:

• Examining customers’ appliances and identifying the cause of appliance breakdowns
• Performing maintenance work on customers’ appliances
• Providing rough estimates to customers on costs required to repair damaged or malfunctioning appliances

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Use this Inventory Clerk job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Inventory Clerk responsibilities include:

• Maintaining and updating records
• Counting materials, equipment, merchandise or supplies in stock
• Reporting discrepancies between physical counts and computer records

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Use this HVAC Technician job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

HVAC Technician responsibilities include:

• Installing, maintaining and repairing ventilation and air conditioning systems and equipment
• Identifying maintenance risks on equipment
• Diagnosing electrical and mechanical faults for HVAC systems

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Use this Patient Service Representative job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Patient Service Representative responsibilities include:

• Greeting and directing patients to examination rooms
• Scheduling patient appointments and making reminder calls
• Informing patients about delays and wait times

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Use this Courtesy Clerk job description for advertising your vacancies and finding qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Courtesy Clerk responsibilities include:

• Sweeping and mopping store floors, cleaning restrooms, washing down and organizing shopping carts
• Bagging customers’ purchases and helping customers to their cars 
• Assisting cashiers to verify prices and other tasks throughout their shift

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Use this Landscaper job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs

Landscaper responsibilities include:

• Performing groundskeeping and building maintenance duties
• Mowing lawns using a push mower or riding lawn mower
• Cutting lawns using hand, power, or riding mower

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Use this Stocker job description to advertise your vacancies and find qualified candidates. Feel free to modify responsibilities and requirements based on your needs.

Stocker responsibilities include:

• Ensuring that all goods are stored properly to ensure everything is organized and in place
• Stocking shelves and maintaining inventory levels to ensure no products run out
• Coordinating and managing the disposal of trash

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Field Service Representative responsibilities include:

• Undertaking all customer support tasks in external facilities
• Operating efficiently to conclude all on-site installation, repair, maintenance and test activities
• Guaranteeing that the work progress accurately follows the agenda

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Help Desk Specialist responsibilities include:

• Providing first level contact and convey resolutions to customer issues
• Properly escalating unresolved queries to the next level of support
• Tracking, routing and redirecting problems to correct resources

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Debt Collector responsibilities include:

• Keeping track of assigned accounts to identify outstanding debts
• Planning course of action to recover outstanding payments
• Locating and contacting debtors to inquire of their payment status

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Desktop Support Engineer responsibilities include:

• Addressing user tickets regarding hardware, software and networking
• Walking customers through installing applications and computer peripherals
• Asking targeted questions to diagnose problems

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Duty Manager responsibilities include:

• Handling customer and employee issues
• Overseeing operations, including maintenance, cleanliness and efficiency
• Ensuring that security and safety regulations are met

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